Testimonial Software for SaaS
The testimonial platform built for SaaS growth. Collect proof that converts trials, reduces churn, and brings revenue. Show buyers the integrations they need and the results they want.
Built for Product-Led Growth
Testimonials for every stage of the SaaS buyer journey
From free trial signup to enterprise upgrade, show the right social proof at the right moment. Prooflet helps you collect and display testimonials that speak to developers, team leads, and decision-makers at every stage.
Convert more trials into paying customers
Collect testimonials from users who've experienced the value of your product firsthand.
When trial users see others who made the switch from trial to paid, they're more likely to convert.
Display these testimonials on your pricing page or in trial-ending emails.
Reduce churn with retention proof
Show existing customers why others stay.
Collect testimonials that highlight long-term value, ongoing support, or features that keep users coming back.
Place them in your app, in renewal emails, or on your customer success portal.
Drive expansion revenue with upgrade stories
When customers upgrade from starter to pro or add more seats, capture their reasoning.
These testimonials help other customers see the value in expanding their usage.
Perfect for in-app upsell prompts and expansion campaign emails.
Speak to technical buyers with integration testimonials
Developers and technical teams want to know your product integrates with their stack.
Collect testimonials that mention specific integrations, API quality, or developer experience.
Display them on your integrations page or technical documentation.
Address enterprise concerns with security and compliance proof
Enterprise buyers need to know you're secure, compliant, and reliable.
Collect testimonials from customers who chose you for SOC 2 compliance, uptime guarantees, or enterprise support.
Use them in sales conversations and on your enterprise landing page.
Capture testimonials at product milestones
Set up automatic collection when users hit meaningful moments in your product.
First successful workflow completed.
First integration connected.
First report generated.
These moments capture genuine enthusiasm and specific value.
Organize testimonials by use case and persona
Tag testimonials by industry, company size, use case, or role.
Marketing teams see testimonials from other marketers.
Engineering teams see testimonials from other developers.
Show people proof from customers like them.
Display testimonials where decisions happen
Add social proof to your pricing page, signup flow, integrations directory, and feature pages.
Each page needs different testimonials.
Prooflet makes it easy to show the right proof in the right place without managing multiple tools.
Amplify customer success in your product marketing
Turn impressive customer results into marketing content.
When users hit notable metrics or solve complex problems with your product, feature their testimonials in product announcements, blog posts, or email campaigns to attract similar buyers.
When to ask SaaS customers for a testimonial
The best SaaS testimonials are collected at moments of proven value, not on a quarterly reminder. Tie each request to an event you can already see in your product or billing data.
- 1
After the first success moment
When a user completes the core action your product exists for, such as a first report, first integration, or first published project, send the request from that product event while the win is fresh.
- 2
When a trial converts to paid
Ask in the post-upgrade email what made them decide to pay. These answers belong on your pricing page, beside the plan they chose.
- 3
After a support ticket closes well
A resolved ticket with a high satisfaction rating is a natural opening. Support testimonials answer the "what if something breaks" objection.
- 4
When a user scores 9 or 10 on NPS
Promoters have just told you they would recommend you. Follow the survey with a collection link instead of a thank-you note.
- 5
At renewal or expansion
Customers who renew or add seats have proof of lasting value. Ask what changed since they started, which gives you retention and upgrade stories for sales.
Testimonial request template for SaaS users
Send this from your product event or lifecycle email tool. Replace the bracketed parts, and keep the milestone specific.
Hi [First name], I saw you just [hit milestone, e.g. connected your first integration]. Congrats, that is the point where most teams start to see real value. Would you share a quick testimonial about it? It takes about a minute: record a short video or type a few sentences here: [collection link] Three prompts if you want them: 1. What were you using before [Product]? 2. What changed after you started? 3. Who would you recommend it to? You can re-record as often as you like, and nothing goes live until you approve it. Thanks, [Your name]
Your product drives real results
Show prospects the proof they need to choose you over competitors.
Frequently Asked Questions
Yes. Prooflet provides embeddable widgets that you can drop into your app's dashboard, onboarding flow, or upgrade page. Just paste a small code snippet wherever you want testimonials to appear, and they'll render inside your product.
Prooflet works alongside the tools you already use. You can embed widgets on any website or app, share collection links via email or Slack, and export testimonials for use in marketing platforms, CRMs, or sales decks.
Send your Prooflet collection link at key moments during the trial, like after a user completes their first workflow or connects an integration. Capturing feedback while the experience is fresh gives you authentic testimonials and helps you understand what drives conversions.
Absolutely. Tag testimonials by industry, company size, plan type, or use case. Then display different testimonials on different pages so visitors always see proof from customers like them.
Yes. Prooflet's free plan includes everything early-stage SaaS teams need to start collecting and displaying testimonials. You can upgrade later as your needs grow.
Copy the embed code from your Prooflet dashboard and paste it into your pricing page. You can choose from multiple widget styles including carousels, grids, and inline quotes to match your site's design.
Yes. Tag testimonials by industry, company size, and use case, and sales reps can find the most relevant customer story for each prospect and use it in proposals, follow-up emails, and demos. Pro includes 3 team members and Agency includes 10, so reps can work from the same library as marketing.
Start Collecting Testimonials Today
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